Privacy Policy

Effective Date: 2023-10-01

At Boiler Repair Pro, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect personal information that you provide directly to us, such as your name, email address, phone number, and address when you contact us for boiler repair services.

We may also collect non-personal information through your interactions with our website, such as IP address, browser type, and usage data.

How We Use Information

We use the information we collect to provide, maintain, and improve our services, including responding to inquiries and scheduling repairs.

Additionally, we may use your information to communicate with you, send service updates, and conduct customer satisfaction surveys.

Cookies and Tracking

Our website may use cookies to enhance user experience. Cookies are small data files stored on your device that help us understand how you use our site.

You can choose to accept or decline cookies through your browser settings, but this may prevent you from taking full advantage of our website.

Analytics and Third-Party Tools

We may use third-party analytics tools to collect and analyze information about your use of our website. These tools help us improve our services and user experience.

These third-party services may have their own privacy policies, and we encourage you to review them.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share information with trusted partners to assist us in providing our services.

We may also disclose your information if required by law or to protect our rights.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

When your information is no longer needed, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

User Rights

You have the right to access, correct, or delete your personal information. You can also object to or restrict the processing of your data.

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any significant changes by posting the new policy on our website with the effective date.

Contact Us About Privacy